Chief Operating Officer (COO - Fintech)

A Startup Fintech Company in Hanoi: offers a dynamic, youthful working environment, competitive compensation, and abundant opportunities for professional growth.

Company Size: 100 +

Responsibilities:

Strategic Leadership

• Partner with the CEO and Management to shape vision, strategy, and long-term growth plans.
• Translate strategic goals into actionable initiatives and ensure alignment across the organization.

Operations

• Lead daily operations, driving efficiency, productivity, and process optimization.
• Oversee performance management, annual planning, and execution of business objectives.

Financial Oversight

• Manage budgets and financial performance to meet growth and profitability targets.
• Provide accurate forecasts, performance reports, and corrective measures when needed.

Product Development

• Align product roadmap with business goals and market needs.
• Ensure smooth cross-team execution from launch to scale.
• Drive operational support for product quality and customer success.

People & Culture

• Build an inclusive, high-performance culture that supports engagement and innovation.
• Lead and mentor department heads to deliver business results and maintain operational excellence.

Relationship Management

• Oversee and maintain strategic relationships with key clients, partners, and stakeholders.
• Support CEO in high-level business engagements and ensure alignment across teams.

Requirements:

• Bachelor’s degree in Business, Finance, IT/Computer Science (MBA preferred).
• 5+ years in senior leadership, with proven experience in operations, strategy, and driving cross-functional teams.
• Experience in fintech or technology-driven industries is an advantage.

Skills & Competencies

• Strategic thinker with sharp analytical and financial skills.
• Strong leadership, communication, and stakeholder management.
• Proven expertise in operations, budgeting, and driving product execution.

Attributes:

• Results-driven, detail-oriented, and action-focused.
• Adaptable and resilient in dynamic environments.
• High integrity, aligned with company mission and values.