RESPONSIBILITIES:

1. Supporting sales executives and managers (70%):

• Receive and process a high volume of product orders from Sales team
• Consolidate sales team’s daily activities and report to Board of Directors
• Produce quotation and list of products for projects upon request
• Process invoices for all product orders
• Validate contract’s details (date, terms and conditions, unit prices, etc..) to ensure everything is accurate and up-to-date
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to arrange deliveries of goods in a timely manner
• Compose monthly, quarterly, annual sales performance reports and other ad-hoc reports upon request
• Verify orders, including customers’ personal information and payment details
• Contacting customers by phone or email to answer queries and obtain missing information
• Receive feedback from customers then communicate with relevant internal departments to improve

2. Company Salesforce system fulfilment (30%):

• Receive training from company HQ on handling the CRM system
• Learn the functionalities of the company Salesforce system and apply that into relating tasks and assignments
• Fill in the details of all projects and update their statuses accordingly on a frequent basis and in a timely manner
• Attend meetings relating to CRM system and represent company Vietnam to give relevant feedback to company HQ
• Clean up data and compile critical reports to upload to the company Salesforce system
• Carry out ad-hoc tasks relating to the company Salesforce system
• Collect details about the projects uploaded on company Salesforce from salespeople and provide upon company’s request

REQUIREMENTS:

• Graduate from university or college as a minimum
• Min. 1 years working experience with documents, project coordination, administrative tasks, etc…
• Advanced computer proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook
• Analytical Thinking, Planning and Organizational skill, resilience
• Interpersonal Sensitivity, Team Building & Motivation
• Problem-solving skill, number-driven and result-oriented
• Working experience in the fitness industry is an advantage
• Advanced command of English in both writing and speaking
• Advanced knowledge of administrative recordkeeping
• Familiarity with sales reports and sales records
• Excellent written and verbal communication skills
• Experience using CRM or Salesforce software is a plus