Business jobs Archives

Admin Support Officer – Education & Migration Agent (Remote)

Invest Talent JSC is support our valued Client – an Australian Education & Migration Agent in hiring a Admin Support Officer (Remote) to support their business in Vietnam.

Responsibilities:

Provide assistance to education counsellors to complete administrative work related to study application and visa application.
Provide high quality customer service to international students and identify solutions to fit their needs.
Provide high quality telephone and email services.
Assist education counsellors to generate sales conversions with potential new and current students.
Assist with events and student recruitment activities including writing blog, and other marketing activities.
Other tasks are directed.

About you:

Strong written and verbal communication skills in both English and Vietnamese.
Fast and accurate processing operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills.
Strong work ethic and keen interest to learn know knowledge and skills.
Demonstrated ability in prioritising tasks and managing multiple assignments simultaneously.
High attention to detail.
Passion for customer service.
Ability to manage your work independently and responsively, without physical supervision from a team leader as you will work from home.
Previous experience with sales and customer service is highly favourable, but not essential. Training will be provided to the right candidate.

Other requirements:

Proficiency in both English and Vietnamese

Working time:

From Monday to Friday

Brand Manager – FMCG

Invest Talent JSC is supporting our client – an MNC in FMCG, in hiring The Brand Manager. The incumbent is responsible for developing and implementing brand strategies to enhance the company’s market presence and drive growth. This role involves analyzing market trends, overseeing marketing initiatives, and ensuring brand consistency across all channels

Key Responsibilities:

Brand Strategy Development:

Develop and execute comprehensive brand strategies to increase brand awareness and market share.
Analyze consumer insights, market trends, and competitive landscape to inform strategic decisions.
Define brand positioning and value propositions.

Marketing Campaigns:

Plan and oversee marketing campaigns, including digital, print, and social media.
Collaborate with creative teams to develop compelling marketing materials.
Monitor and report on campaign performance, adjusting strategies as needed.

Brand Consistency:

Ensure consistent brand messaging across all marketing channels and materials.
Develop and maintain brand guidelines to ensure uniformity in visual and verbal communication.
Train and support internal teams on brand standards.

Market Research and Analysis:

Conduct market research to identify opportunities and challenges.
Analyze consumer behavior and feedback to refine brand strategies.
Monitor competitor activities and industry trends.

Collaboration and Leadership:

Work closely with product development, sales, and other departments to align brand initiatives.
Lead and mentor a team of marketing professionals.
Present brand strategies and performance reports to senior management.

Budget Management:

Manage the brand marketing budget, ensuring cost-effective allocation of resources.
Track and report on budget performance, making adjustments as necessary.

Qualifications:

Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience as a Brand Manager or in a similar role.
Strong understanding of marketing principles and brand management.
Excellent analytical and strategic thinking skills.
Creative mindset with the ability to develop innovative marketing solutions.
Strong communication and interpersonal skills.
Proficiency in marketing software and tools.

Preferred Skills:

Experience with digital marketing and social media platforms.
Knowledge of market research techniques and data analysis.
Ability to manage multiple projects and meet deadlines.

Working Conditions:

May require occasional travel for market research and industry events

Head of Retail – FMCG

Invest Talent JSC is supporting our client – an MNC in FMCG, in hiring The Head of Retail is responsible for overseeing the operations of all retail outlets within the organization in Vietnam. This role involves developing and implementing retail strategies, managing store operations, driving sales, and ensuring excellent customer service. The Head of Retail will work closely with other departments to achieve financial and service targets.

Reports To: Chief Executive Officer (CEO)

Key Responsibilities:

Strategic Planning and Execution:

Develop and implement retail strategies to drive sales and profitability.
Analyze market trends and consumer behavior to adjust product offerings and positioning.
Collaborate with the marketing team to create effective promotional campaigns.

Operational Management:

Oversee daily operations of all retail stores, ensuring they run smoothly and efficiently.
Ensure compliance with health and safety regulations and company policies.
Conduct regular audits to maintain high standards of store presentation and functionality.

Financial Management:

Manage budgets and financial planning for retail operations.
Monitor store expenditures and ensure financial objectives are met.
Provide cost and sales analysis to optimize profitability.

Team Leadership:

Lead, train, and develop store managers and retail staff.
Conduct performance evaluations and provide feedback to improve staff performance.
Foster a positive and productive work environment.

Customer Experience:

Ensure a seamless and enjoyable customer journey.
Handle customer complaints and issues professionally.
Maintain high levels of customer satisfaction and service standards.

Inventory Management:

Optimize inventory management processes to ensure merchandise availability.
Monitor stock levels and implement strategies to minimize stock loss.
Produce accurate monthly stock reports.

Qualifications:

Bachelor’s degree in Business Administration, Retail Management, or a related field.
Proven experience in a senior retail management role.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Exceptional communication and interpersonal skills.
Ability to work in a fast-paced and dynamic environment.

Preferred Skills:

Experience with retail management software.
Knowledge of market trends and consumer behavior.
Strong financial acumen and budgeting skills.

Working location: District 1, Ho Chi Minh, Vietnam

Working Conditions:

May require travel to various retail locations.

Talent Acquisition Specialist

Invest Talent is assisting a leading company in Vietnam in the field of flooring materials and home decoration in recruiting a Talent Acquisition Specialist with below information:

Responsibilities:

Manage Recruitment: Developing and managing the entire recruitment process, aligning with company needs and strategy.
Budget & Channel Optimization: Allocate and manage recruitment budgets, and optimize channels for cost-efficiency.
Build Talent Pool & Employer Branding: Develop a talent pool and collaborate on employer branding efforts to attract top talent.
Candidate Sourcing & Evaluation: Source, interview, and assess candidates
Performance & Process Improvement: Track KPIs, optimize recruitment strategies, and improve processes for efficiency.

Requirements:

2–3 years in Talent Acquisition/Recruitment for various positions (staff to managerial)
Proficient in end-to-end recruitment and sourcing via platforms like LinkedIn, and other recruitment platforms.
Proficient in English
Have basic knowledge of building materials and home decoration
Relevant certifications or courses in Recruitment, Talent Management, or HR Analytics is a plus
Proficiency in HR management software (ATS).

Skills:

Strong collaboration with the Marketing Department to build employer branding.
Expertise in managing recruitment communications via social media and events.
Excellent communication, negotiation, and active listening skills.
Ability to prioritize, handle multiple roles, and meet deadlines.

Benefits:

Salary: negotiation
Benefits: Health insurance, social insurance: based basic salary, 12 annual leave days, and women are entitled to 1 leave day per month (non-cumulative)
Bonus: Year-end bonuses based on company performance.
Access to professional training courses.
Special discounts on company products.
Career growth opportunities within the company.

Digital Marketing Specialist (Building Material)

Invest Talent is assisting a leading company in Vietnam in the field of flooring materials and home decoration in recruiting a Digital Marketing Specialist with below information:

Responsibilities:

Digital Marketing Strategy:

Develop and implement SEO, SEM, email, content marketing, and social media strategies.
Optimize SEO with on-page and off-page tactics, improve website traffic, and manage SEM campaigns (Google Ads).
Analyze performance, track key metrics, and provide regular performance reports.

Channel Management:

Manage digital communication channels and optimize content to increase customer interaction and reach.

Content & Advertising:

Plan and oversee content for advertising campaigns (Google Ads, Facebook Ads) and ensure consistency with brand messaging.
Manage the digital marketing budget and collaborate with agencies to execute timely campaigns.

Data & Performance:

Use analytical tools to monitor campaign effectiveness and adjust strategies based on results.
Set KPIs and report regularly to relevant departments.

Cross-Department Support:

Coordinate with sales, customer care, and design to align marketing strategies with business goals.

Community Engagement:

Build and maintain relationships with the online community, responding to inquiries and providing customer support.
Market & Competitor Research:
Monitor market trends and competitor activities, adjusting strategies accordingly.

Requirements:

Bachelor’s degree in Marketing, Communications, or related fields. 3+ years in Digital Marketing, with a preference for experience in construction materials or interior design industries.
Skills: Expertise in SEO/SEM, data analysis, digital marketing tools, CRM systems, and Microsoft Office.
English: able to communicate in English
Experience: Proven success in developing and executing digital marketing strategies, managing budgets, and optimizing ROI.
Personal Attributes: Strong analytical skills, strategic thinking, self-motivated, and customer-focused.

Benefits:

Salary: negotiation
Benefits: Health insurance, social insurance: based basic salary, 12 annual leave days, and women are entitled to 1 leave day per month (non-cumulative)
Salary during probation period: 85% Gross salary in 2 months
Bonus: Year-end bonuses based on company performance.
Working time: Monday to Friday – (8am-5pm), Saturday: WFH (8am – 12pm)
Access to professional training courses.
Career growth opportunities within the company.

Telesales Team Leader

Mô tả công việc

Quản lý và chịu trách nhiệm công việc team theo ngày, tuần và tháng
Đảm bảo chỉ số KPI của team theo giờ và ngày (Kiểm tra KPI theo giờ để nắm bắt hỗ trợ team kịp thời)
Thúc đẩy hiệu quả đạt Target Doanh số
Hỗ trợ hướng dẫn các thành viên trong team khi có các tính huống/ cuộc gọi khó xử lý
Làm báo cáo hoạt động của team, công việc hàng ngày và hỗ trợ cần thiết
Ghi nhận feedback từ team khi Khách hàng phản ánh về sản phẩm, quà tặng, vận chuyển,….
Làm 1 số công tác từ Quản lý

Yêu cầu ứng tuyến

Tốt nghiệp từ Cao đẳng trở lên
Có kinh nghiệm tối thiếu 1 năm tại các vị trí tương đương như telemarketing team leader/supervisor,
telesales team leader/supervisor.
Kinh nghiệm lead team tối thiểu từ 10 nhân viên trở lên
Có kinh nghiệm quản lý team, đào tạo hỗ trợ các thành viên trong team
Có kinh nghiệm làm báo cáo, lên kế hoạch làm việc
Không ngại khó khăn trong công việc

Phúc lợi:

Thu nhập cạnh tranh, trao đổi cụ thể trong buổi phỏng vấn trực tiếp (Lương cứng + Thưởng KPI)
Thử việc: 2 tháng
Lương thỏa thuận
Hỗ trợ đầy đủ về Bảo hiểm, ngày phép
Lương tháng 13; thưởng KPI và hiệu quả kinh doanh
Xem xét lương theo năm
Tham gia các khóa đào tạo nâng cao nghiệp vụ và kỹ năng.
Du lịch hàng năm, Teambuilding, YEP, …

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Job Category: Business jobs