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Chief Accountant (Chinese Speaking)

Invest Talent JSC’s Client is a leading Chinese manufacturing company specializing in fashion. They are in the setting up Vietnam branch process and we are looking for a talented Chief Accountant to join the company.

Working location: Tay Ninh

Job Summary:

This role will oversee all financial activities of our Vietnam branch, ensuring compliance with local regulations and alignment with the company’s financial goals. This role requires a strategic thinker with strong analytical skills and a deep understanding of financial management in a manufacturing environment.

Responsibilities:

  • Establish and improve various financial management systems for Vietnamese companies;
  • Preside over the financial management of the Vietnamese factory, organize and implement budget management, cost management, asset management, tax management, accounting, etc.;
  • Financial Planning and Analysis: Develop and implement financial strategies, budgets, and forecasts. Analyze financial performance following the requirement of HQ and provide insights to support decision-making.
  • Accounting and Reporting: Ensure accurate and timely financial reporting in compliance with local and international accounting standards. Oversee the preparation of financial statements, tax returns, and other regulatory filings.
  • Team Leadership: Recruiting Lead and Mentor the finance team, fostering a culture of continuous improvement and professional development.
  • Other assigned task by BOD

Qualifications:

  • Bachelor’s degree in Finance, Accounting, or a related field. A Master’s degree or professional certification (e.g., CPA, CMA) is preferred.
  • Minimum of 5 years of experience in a finance management role, preferably in the manufacturing industry.
  • Strong knowledge of Vietnamese accounting standards and tax regulations.
  • Proficiency in financial software and ERP systems.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership and communication skills.
  • Fluency in Mandarin is highly desirable.
Assistant to General Manager (Chinese & English)

Invest Talent JSC is assisting a leading manufacturing firm specializing in fashion products in seeking a highly organized and proactive Assistant to General Manager to provide comprehensive administrative and operational support.

The Assistant to General Manager will play a crucial role in supporting the GM in daily operations, strategic initiatives, and communication with internal and external stakeholders. This position requires a bilingual professional with fluency in both Mandarin Chinese and English, as well as strong organizational and communication skills. The ideal candidate will be a highly motivated individual with a proven ability to manage multiple tasks and prioritize effectively in a fast-paced manufacturing environment.

Responsibilities: 

  • Manage the GM’s calendar, schedule appointments, and coordinate meetings.
  • Prepare and organize documents, reports, and presentations in both English and Chinese.
  • Act as a primary point of contact for internal and external stakeholders, including clients, suppliers, and employees.
  • Translate and interpret documents and conversations between English and Chinese.
  • Facilitate communication between the GM and other departments, ensuring smooth information flow.
  • Prepare meeting agendas and minutes, and follow up on action items.
  • Support the GM in implementing and monitoring operational procedures.
  • Assist in the coordination of projects and initiatives.
  • Gather and analyze data to support decision-making.

Qualifications:

  • Proven experience as an administrative assistant or executive assistant, preferably in a manufacturing environment.
  • Fluency in Mandarin Chinese and English (both written and spoken) is mandatory
  • Strong computer skills, including proficiency in Microsoft Office
  • Excellent organizational, time management, and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Candidate has driving license is a plus

Working time: Monday – Saturday (7:30 am – 4:30 pm)

Working location: Tay Ninh

Call Center Manager

Invest Talent is supporting a client in Call Center for pharma and medical seeking a highly skilled Call Center Manager with the following information:

Responsibilities:

  • Responsible to the Project Director of the Call Center for all activities within the scope of the Customer Service Call Center, ensuring adherence to company processes and regulations.
  • Proactively manage and be responsible for coordinating personnel (through shift allocation, time off schedules, leave, etc.) for all employees in the department to ensure SLA productivity (calls, talk time, social) during each working hour of the day.
  • Proactively adjust the workforce based on the project management’s requirements to support survey campaigns and other initiatives.
  • Proactively manage and be responsible for the quality of calls handled by agents through daily coaching of staff.
  • Proactively collaborate with the Call Center Training Department and the Customer Service Department to organize training for new hires and refresher training for existing employees on product knowledge, job skills, soft skills, integration, regulations, and operational processes.
  • Proactively manage/guide/coach Team Leaders in their interactions with other departments related to Call Center operations such as: Call Center Agents, Customer Service Department, Marketing Department, Sales, Digital Department, System Partners, Human Resources, etc., within the Team Leader’s authority.
  • Proactively monitor, track and report the KPIs of staff at all levels, working with Team Leaders, Quality Assurance Department, and Project Management to ensure optimal operational performance for the Call Center.
  • Proactively and responsibly guide employees in handling customer complaints, answering inquiries, and resolving issues according to the established SLA. For unresolved cases, propose solutions and seek guidance from the Project Management.
  • Coordinate with the Human Resources Department in recruitment activities; propose contract signing/renewal adjustments for salary and bonus reviews.
  • Proactively propose and collaborate with the HR Department on administrative and HR matters such as attendance management, parking, cleaning, etc.
  • Prepare regular reports on productivity, call quality, social productivity, call classification, etc., and submit them to the Project Director as required.
  • Prepare ad-hoc reports as requested by the Project Management.
  • Perform or coordinate tasks within the scope of the job responsibilities to comply with the company’s management systems/standards.

Requirements:

  • Bachelor degree or higher.
  • At least 5 years of experience in a similar managerial role, managing a team of at least 50 agents.
  • Proficient in office software: Word, Excel, PowerPoint, etc.
  • Good communication skills, problem-solving ability, information extraction, and complaint resolution.
  • Leadership and team management skills.
  • Inspirational leadership and task coordination skills.
  • Working time: Mon – Sat (8am – 5pm)

Benefits:

  • Salary: negotiation
  • Dynamic work environment with opportunities for advancement and competitive salary.
  • Comprehensive insurance, health benefits, and wellness programs (including lunch allowance and annual check-ups).
  • Gifts for various occasions (holidays, birthdays, marriage, childbirth) and children’s events.
  • Paid leave, full salary on national holidays, and domestic/international travel opportunities.
Finance Manager

Working location: Bac Ninh

Job Summary:

Invest Talent JSC’s Client in the Logistics field is seeking a highly skilled and strategic Finance Manager to oversee and manage the company’s financial health. The Finance Manager will work closely with the management to drive business growth, optimize financial performance, and support key decisions.

Responsibilities:

BP planning analysis and implementation monitoring:

  • Coordinate with the company’s management, cooperate and lead departments to complete annual budgeting, monitor and analyze budget implementation, and periodically provide analysis reports

Analyze management data and business performance of the company:

  • Complete the collection, classification, and analysis of financial-related data according to financial requirements from superiors.
  • Provide monthly and annual business performance analysis as required, identify problems and make appropriate recommendations to the company.

Management reporting:

  • Prepare management reports and related financial data information as required, coordinate with the management to provide necessary management data for evaluation

Support project financial performance analysis:

  • Provide professional advice from a financial perspective on new projects and tasks, coordinate in project approval and monitor project performance analysis

Cost control:

  • Check and analyze costs/expenditures.
  • Organize and implement budget management, cost management, asset management, tax management, accounting.

Report to CFO

Qualifications:

  • Over 5-10 years of finance-related work experience, at least 3 years in a similar position
  • Bachelor’s degree or higher, accounting, financial management, or related major;
  • Understanding of Vietnam’s financial and tax systems and policies;
  • Listening, speaking, reading, and writing Chinese well.
  • Clear reasoning, business mindset, good communication skills, strong understanding and learning ability
HR Services Manager

Invest Talent is supporting a client leading payroll service hiring 1 HR Services Manager with the below information:

Responsibilities:

  • Responsible for reviewing and checking the payroll of projects according to the regular schedule.
  • Coordinate with the Accounting Department to ensure timely salary payments.
  • Support the calculation of project payroll upon request and during staff shortages (e.g., maternity leave, sick leave, resignations).
  • Provide solutions and assist the team in resolving issues arising during the service implementation process.
  • Seek advice from the Board of Directors in case of difficulties in handling issues.
  • Support the Social Insurance team in addressing problems arising due to staff shortages.
  • Regularly update and disseminate information on changes related to laws (e.g., new social insurance regulations, labor laws).
  • Monitor and update contract extensions relevant to the service implementation process.
  • Assist the Board of Directors in liaising with customers when issues arise during service delivery.

Requirements:

  • Bachelor degree or higher in Economics, Business Administration, Law, Human Resource Management or related fields.
  • Min 5 years of experience as similar position or equivalent positions. Priority is given to candidates with experience working at payroll services
  • Understanding Labor Law and related legal regulations
  • Good communication in English
  • Good communication, negotiation, presentation, training and coaching skills;
  • Leadership skills, good communication and behavior, good coordination with departments, ability to work in groups, creative thinking.

Salary & Benefits:

  • Salary: negotiation
  • Working hours: Monday to Friday (8am – 5pm)
  • Ensure full Labor policies: regular health check-ups, 24/7 social insurance, mandatory insurance as regulated.
  • Lunch allowance, 13th month salary, Annual Revenue Bonus
  • Participation in cultural and sports activities: company holidays, birthdays, and company events.
Admin Support Officer – Education & Migration Agent (Remote)

Invest Talent JSC is support our valued Client – an Australian Education & Migration Agent in hiring a Admin Support Officer (Remote) to support their business in Vietnam.

Responsibilities:

  • Provide assistance to education counsellors to complete administrative work related to study application and visa application.
  • Provide high quality customer service to international students and identify solutions to fit their needs.
  • Provide high quality telephone and email services.
  • Assist education counsellors to generate sales conversions with potential new and current students.
  • Assist with events and student recruitment activities including writing blog, and other marketing activities.
  • Other tasks are directed.

About you:

  • Strong written and verbal communication skills in both English and Vietnamese.
  • Fast and accurate processing operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills.
  • Strong work ethic and keen interest to learn know knowledge and skills.
  • Demonstrated ability in prioritising tasks and managing multiple assignments simultaneously.
  • High attention to detail.
  • Passion for customer service.
  • Ability to manage your work independently and responsively, without physical supervision from a team leader as you will work from home.
  • Previous experience with sales and customer service is highly favourable, but not essential. Training will be provided to the right candidate.

Other requirements:

  • Proficiency in both English and Vietnamese

Working time: 

  • From Monday to Friday

INVEST TALENT JSC

130 Nguyen Cong Tru Street, W Nguyen Thai Binh, Dist 1, HCMc

Tax No.: 0317047046

[email protected]

+84 866 047 046

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