Invest Talent JSC is support our valued Client – an Australian Education & Migration Agent in hiring a Admin Support Officer (Remote) to support their business in Vietnam.

Responsibilities:

• Provide assistance to education counsellors to complete administrative work related to study application and visa application.
• Provide high quality customer service to international students and identify solutions to fit their needs.
• Provide high quality telephone and email services.
• Assist education counsellors to generate sales conversions with potential new and current students.
• Assist with events and student recruitment activities including writing blog, and other marketing activities.
• Other tasks are directed.

About you:

• Strong written and verbal communication skills in both English and Vietnamese.
• Fast and accurate processing operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills.
• Strong work ethic and keen interest to learn know knowledge and skills.
• Demonstrated ability in prioritising tasks and managing multiple assignments simultaneously.
• High attention to detail.
• Passion for customer service.
• Ability to manage your work independently and responsively, without physical supervision from a team leader as you will work from home.
• Previous experience with sales and customer service is highly favourable, but not essential. Training will be provided to the right candidate.

Other requirements:

• Proficiency in both English and Vietnamese

Working time: 

• From Monday to Friday