Key Account Manager – Furniture

Invest Talent JSC

A FDI Outdoor furniture company

Full time
Ho Chi Minh
Posted 1 month ago

Invest Talent JSC’s Client – a FDI Outdoor furniture company is looking for a Key Account Manager to delivery excillent experience to client by updating and following-up Orders from Factory to Customer Service Team and ensure all information updated on time and accurately.

Report to: Operation Manager (Expat)


– Project manage various international customers, to ensure developing schedule on track
– Make necessary negotiation (price, timeline) with customer if necessary
– Strong communication with production, shipping and purchasing team to have good internal support
– Price calculation and review.
– Manage visitations/inspections by international customers visiting Vietnam for the purposes of
finalizing/establishing business with the company.
– Be the primary point of contact for International customer enquiries, both existing and prospective
– Ensure high standards of professionalism and customer service are maintained, thereby creating
referral and intermediary opportunities
– Ability to follow strict manufacturing guidelines set by the customer.
– Coordinate with factory to ensure deadline, inspection, audit, testing
– Update and input all order into the Capital system, check the invoice/ payment of all suppliers.
– Follow customer’s payment and deposit
– Collaborate with sales team to improve sales forecast capacity
– Support shipping team to get the booking on time and support purchasing team in dealing with factory if necessary
– Submit documentation to customers: Shipping documents, Spec sheet, product data… and update all
information into customer’s system.
– Others task and duties from time to time from management not stated on above


  • University/College Degree in Import/Export, Business administration…
  • Knowledge of Production costing, Customer Service, Outdoor Furniture (Wood/Textile/Cushion)
  • At least 05 years of experience in KAM or Customer Service Position
  • Fluency in both verbal and written English and English
  • Good at Microsoft Office software
  • Strong in Negotiation Skill, Time-Management Skill
  • Independent and able to work under pressure
  • Approachable & a team player
  • Attention to details & customer-focused
  • Be willing to travel

Working time: Monday – Friday (8:00am – 5:00 pm)

Job Features

Job CategoryBusiness jobs
Phone0866 047 046
Email[email protected]

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