Seller Operation Specialist (E commerce)

Social E-commerce Platform
Full time
Ho Chi Minh
Posted 2 years ago

A Social ecommerce & live streaming platform

What you will do

  • Coordinate the implementation of new operational processes related to ongoing projects
  • Implement new and manage ongoing processes of gathering sellers’ sentiment and pain points
  • Work with various departments as well as directly with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Conduct analysis on root causes and identify operation problem of sellers struggling to comply with Wellness’s quality standards
  • Implement solutions to solve identified problems across all sellers’ touch points with Wellness system
  • Design and manage education strategies across multiple seller channels to drive seller behavior, increase new features add option for sellers and ensure their engagement and use of best practices


  • Bachelor’s degree in finance, economics or/and business administration
  • 3+ years industry experience in operations management, consulting, and/or strategy
  • Able to plan end-to-end execution of initiatives, and see through the
    implementation of the initiative
  • Data-driven and highly proficient in developing and utilizing reporting to drive decision-making
  • Strong business acumen and ability to generate insights independently
  • Strong problem-solving skills – able to break down problems, draw insights from complex data and design practical and scalable solutions
  • Strong curiosity to understand the “whys” and “hows” and to develop the “so-what” that will shape policies, initiatives and features
  • Self-motivated with a “can-do attitude”; proactive in finding better ways to get things done and exhibits strong ownership of work. Our culture is fast-paced and impact-focused
  • Proficiency in MS Excel and MS PowerPoint

What you can gain

  • Working from 9am to 6.30pm, Monday to Friday at Dist 2
  • Computers provided by the company
  • 12 days annual leave and birthday leave with bonus
  • Menstruation leaves once every month for every female employee
  • Bonuses every public holiday
  • Special internal program
  • Monthly trainings and happy-hour sessions every Friday
  • Annual team building trips.

Job Features

Job CategoryBusiness jobs
Phone0866 047 046
Email[email protected]

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