A Social ecommerce & live streaming platform

What you will do

• Coordinate the implementation of new operational processes related to ongoing projects
• Implement new and manage ongoing processes of gathering sellers’ sentiment and pain points
• Work with various departments as well as directly with sellers to diagnose seller-related operational challenges and develop improvement plans
• Conduct analysis on root causes and identify operation problem of sellers struggling to comply with Wellness’s quality standards
• Implement solutions to solve identified problems across all sellers’ touch points with Wellness system
• Design and manage education strategies across multiple seller channels to drive seller behavior, increase new features add option for sellers and ensure their engagement and use of best practices

Requirements:

• Bachelor’s degree in finance, economics or/and business administration
• 3+ years industry experience in operations management, consulting, and/or strategy
• Able to plan end-to-end execution of initiatives, and see through the
  implementation of the initiative
• Data-driven and highly proficient in developing and utilizing reporting to drive decision-making
• Strong business acumen and ability to generate insights independently
• Strong problem-solving skills – able to break down problems, draw insights from complex data and design practical and scalable solutions
• Strong curiosity to understand the “whys” and “hows” and to develop the “so-what” that will shape policies, initiatives and features
• Self-motivated with a “can-do attitude”; proactive in finding better ways to get things done and exhibits strong ownership of work. Our culture is fast-paced and impact-focused
• Proficiency in MS Excel and MS PowerPoint

What you can gain

• Working from 9am to 6.30pm, Monday to Friday at Dist 2
• Computers provided by the company
• 12 days annual leave and birthday leave with bonus
• Menstruation leaves once every month for every female employee
• Bonuses every public holiday
• Special internal program
• Monthly trainings and happy-hour sessions every Friday
• Annual team building trips.