Invest Talent is assisting a growing logistics business hiring a driven and experienced Export Console Supervisor to lead and oversee the export consolidation operations. The ideal candidate will play a key role in delivering comprehensive solutions to help navigate the complexity of international and domestic logistics solutions, optimizing freight operations, and ensuring seamless coordination with carriers, agents, and customers.

Key Responsibilities:

1. Export Operations Management:

• Manage and oversee the export consolidation process, ensuring timely and cost-effective shipping.
• Coordinate with carriers, agents, and vendors to secure the best freight rates and services.
• Ensure proper documentation, customs clearance, and compliance with international shipping regulations.
• Monitor cargo loading and unloading, ensuring accuracy in shipment planning and execution.
• Address and resolve operational issues related to freight forwarding and consolidation.
• Develop and maintain strong relationships with shipping lines, freight forwarders, and overseas agents.

2. Business Development:

• Communicate with clients to understand their shipping requirements and provide customized solutions.
• Handle customer inquiries and complaints efficiently, ensuring high service levels.
• Provide feedback on market trends and client needs to support strategic planning.
• Identify new business opportunities and connect to new clients

3. Compliance & Documentation:

• Ensure adherence to international trade laws, customs regulations, and company policies.
• Supervise the preparation of export documents, including bills of lading, invoices, and certificates of origin.
• Stay updated on changes in global trade regulations and implement necessary adjustments.

4. Cost & Process Optimization:

• Manage the overall profitability of the export console operations, ensuring revenue growth and cost control.
• Collaborate with the operations team to ensure smooth execution of freight services.
•  Monitor shipment progress and proactively address any issues that arise.
•  Maintain accurate records of sales activities, client interactions, and pricing agreements.

5. Team Leadership & Development

• Guide the sales team to prioritize LCL cargoes, maximizing BOX profitability and ensuring department budget achievement.
• Conduct training sessions on compliance, operational procedures, and customer service.
• Foster a culture of continuous improvement and teamwork

Requirements:

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
• Proven 5 years of experience in export operations, freight forwarding, or logistics management.
• Strong knowledge of international shipping regulations, freight forwarding processes, pricing strategies, INCOTERMS, and customs clearance procedures and documentation
• Proficiency in English
• Strong analytical, problem-solving, and organizational skills.
• Familiarity with different modes of transportation (air, sea, road, rail).
• Strong understanding of LCL shipping, international logistics, trade routes to India/ US/ Taiwan/ Singapore/ Thailand
• Experience in handling LCL (Less-than-Container Load) and FCL (Full Container Load) shipments.
• Familiarity with digital freight forwarding platforms and automation tools.
• Ability to work in a fast-paced environment and manage multiple priorities. ⁠

Working location: Tan Binh District, Ho Chi Minh City