RESPONSIBILITIES:

1. Key Account Management (30%):

• Pro-actively support the Sales Director to meet or exceed sales objectives of the assigned territory, by promoting and selling company equipment through professional sales techniques and long-term customer relationships
• Maintain a strong relationship with key account to identify any new opportunities in their development pipeline
• Represent the company at trade exhibitions, events and demonstrations
• Maintain regular contact with the internal Telemarketing Team and attend appropriate number of meetings with prospective and existing clients and log accordingly
• Prepare written proposals, letters, quotations and PowerPoint presentations
• Negotiate price, delivery, payment terms, availability and installation and follow through the sales process within existing company policies to the client’s satisfaction
• Continually learn new product & industry knowledge and continually develop selling skills
• Keep abreast of competition, competitive issues, products and markets for health & fitness equipment
• Call on prospects in clusters using loops and clover leaves, thereby maximizing the use of time

2. Team management and business development (70%):

• Build & implement business action plan (quarterly/ monthly/weekly) for delegated sales team following the company’s strategy & direction
• Be responsible for sales contribution by leading sales executives to consistently achieve and exceed the revenue production; managing Sales executives’ daily sales activities and the roll out of business activation plans to support for prospect creation and customer attraction
• Be responsible for effectively managing delegated sales team by monitoring & advising Sales executive’ structured day; keeping track of Sales executives’ attendance; monitoring and supporting for tele-sales program
• Provide on-the-job coaching and sales counselling to Sales executives; conducting Joint-Field-Work (JFW) and provide them with a constructive feedback for improvement; ensuring sales executive are well equipped with all the necessary skills for achieving an effective customer approach
• Be responsible for Sales executives recruitment by supporting sourcing, proactively involving in the selection & recruitment process to achieve monthly target of new recruits; and accountable to attract and retain Sales executives
• Support Sales executives to finish their own e-learning and development plan; and ensuring they are strictly adherence to the training requirement
• Represent delegated sales team to work with other departments on improving the sales process
• Other tasks and projects as assigned by managers

REQUIREMENTS:

• Graduate from university or college as a minimum
• Min. 5 years working experience in frontline sales & team management (more than 05 subordinates)
• Experience working in the Hotel and/or Real estate/Residence industry is not mandatory but highly appreciated
• Experience about corporate business development/partnership development & management, and sales process is a must Experience with proven record on coaching & training subordinates Advanced computer proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook
• Sales & Services Management; Sales Coaching techniques Analytical Thinking, Planning and Organizational skill, resilience
• Interpersonal Sensitivity, Team Building & Motivation and Talent Magnet Persuasive and influencing; Communication and Negotiation, Problem Solving
• Working experience in the fitness industry is an advantage
• Advanced command of English in both writing and speaking

RESPONSIBILITIES:

1. Supporting sales executives and managers (70%):

• Receive and process a high volume of product orders from Sales team
• Consolidate sales team’s daily activities and report to Board of Directors
• Produce quotation and list of products for projects upon request
• Process invoices for all product orders
• Validate contract’s details (date, terms and conditions, unit prices, etc..) to ensure everything is accurate and up-to-date
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to arrange deliveries of goods in a timely manner
• Compose monthly, quarterly, annual sales performance reports and other ad-hoc reports upon request
• Verify orders, including customers’ personal information and payment details
• Contacting customers by phone or email to answer queries and obtain missing information
• Receive feedback from customers then communicate with relevant internal departments to improve

2. Company Salesforce system fulfilment (30%):

• Receive training from company HQ on handling the CRM system
• Learn the functionalities of the company Salesforce system and apply that into relating tasks and assignments
• Fill in the details of all projects and update their statuses accordingly on a frequent basis and in a timely manner
• Attend meetings relating to CRM system and represent company Vietnam to give relevant feedback to company HQ
• Clean up data and compile critical reports to upload to the company Salesforce system
• Carry out ad-hoc tasks relating to the company Salesforce system
• Collect details about the projects uploaded on company Salesforce from salespeople and provide upon company’s request

REQUIREMENTS:

• Graduate from university or college as a minimum
• Min. 1 years working experience with documents, project coordination, administrative tasks, etc…
• Advanced computer proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook
• Analytical Thinking, Planning and Organizational skill, resilience
• Interpersonal Sensitivity, Team Building & Motivation
• Problem-solving skill, number-driven and result-oriented
• Working experience in the fitness industry is an advantage
• Advanced command of English in both writing and speaking
• Advanced knowledge of administrative recordkeeping
• Familiarity with sales reports and sales records
• Excellent written and verbal communication skills
• Experience using CRM or Salesforce software is a plus