Senior Claims Manager
The Senior Claims Manager manages the process of handling claims for both life and non-life products in daily operations.
Responsibility:
- Approve claim settlement within designated authority limit.
- Process claims for life and non-life products to meet committed TAT with partners.
- Provide constant review of our claim assessment guidelines to the team to ensure that it is complied with our client’s claim philosophy and negotiate with insurers to ensure that the guidelines remain competitive.
- Provide strategic and expert guidance and consultation to staffs on complex cases
- Maintain up-to-date knowledge of legislation, regulations and industry events related to insurance claim
- Establish claims procedures against fraud risk and that maintain the confidentiality of claim records.
- Provide guidance to the team for overall development.
- Review business risk with the claim team.
- Work closely with Management team to provide recommendations to improve product and pricing.
- Implement AI, OCR and ML for claim STP
- Cooperating with IT to build the claim system for automatizing claim process and enhancing claim services via SMS, website and email.
- Handling other tasks as requested by the management.
Requirements:
- Bachelor’s degree in Law/Economics/Finance/Banking or relevant fields
- Degree in Medical University is priority
- Certified Claim Assessors, Certified Fraud Examiner
- 10 years’ experience in Claim/Investigation/compliance/law/legal or relevant fields
- Demonstrate strong understanding and strong collaboration with relevant stakeholder
- Experience in team and people management reflecting in direction provision, performance management, coaching and career development.
- Life & Healthcare insurance is preferred
- Proactive, hard-working & integrity
- Good computer skill (Excel, Word and PowerPoint)
Benefits:
- Competitive salary with an opportunity for significant bonus based on performance
- Full participation in insurance by the law, private premium health insurance, annual health checkup.
- Participate in the well-being activities of the company: team-building activities, year-end party, company dinner meets etc.
- Work in a young and active environment in a fast-growing insurtech startup.
- 28 days of paid leave a year
- Working time: Monday – Friday
- Location: Binh Thanh District
Technical Recruiter
I-Talent is Human Resource Consulting companies in Vietnam. Being a solid bridge between talent and businesses – that is I-Talent’s mission and what we always commit to candidates and employers.
Responsibility
- Responsible for full cycle of IT recruitment process (from sourcing & screening, interview & assessment, organize interviews …)
- Densifying client requirement, find out about their business, their culture and develop a loyal business relationship with them
- Communicate & consult potential candidates about the suitable vacancies
- Providing advice to both clients and candidates on salary, training and career progression
- Following up with clients and candidates until the deal is close
- Build a business network with IT company and IT talents
- Input data for recruitment system and weekly report
Requirements
- At least 1 year of working experience in any fields, open junior to senior
- Passion to become Recruitment Consultant in IT industry
- Good at Internet search skills
- Excellent Communication skills
- Hard-working and willing to learn
- High sense of service, and responsibility, having a positive & can-do attitude, and focusing on solutions & results
Benefits
- Working location: HKL Building, 156 Nguyen Huu Tho
- Working time: Monday to Friday (Flexible)
- 14 days annual leave and birthday leave with bonus
- Bonuses every public holiday
- Salary + Bonus KPI
Seller Operation Specialist (E commerce)
A Social ecommerce & live streaming platform
What you will do
- Coordinate the implementation of new operational processes related to ongoing projects
- Implement new and manage ongoing processes of gathering sellers’ sentiment and pain points
- Work with various departments as well as directly with sellers to diagnose seller-related operational challenges and develop improvement plans
- Conduct analysis on root causes and identify operation problem of sellers struggling to comply with Wellness’s quality standards
- Implement solutions to solve identified problems across all sellers’ touch points with Wellness system
- Design and manage education strategies across multiple seller channels to drive seller behavior, increase new features add option for sellers and ensure their engagement and use of best practices
Requirements:
- Bachelor’s degree in finance, economics or/and business administration
- 3+ years industry experience in operations management, consulting, and/or strategy
- Able to plan end-to-end execution of initiatives, and see through the
implementation of the initiative - Data-driven and highly proficient in developing and utilizing reporting to drive decision-making
- Strong business acumen and ability to generate insights independently
- Strong problem-solving skills – able to break down problems, draw insights from complex data and design practical and scalable solutions
- Strong curiosity to understand the “whys” and “hows” and to develop the “so-what” that will shape policies, initiatives and features
- Self-motivated with a “can-do attitude”; proactive in finding better ways to get things done and exhibits strong ownership of work. Our culture is fast-paced and impact-focused
- Proficiency in MS Excel and MS PowerPoint
What you can gain
- Working from 9am to 6.30pm, Monday to Friday at Dist 2
- Computers provided by the company
- 12 days annual leave and birthday leave with bonus
- Menstruation leaves once every month for every female employee
- Bonuses every public holiday
- Special internal program
- Monthly trainings and happy-hour sessions every Friday
- Annual team building trips.