RESPONSIBILITIES:
1. Supporting sales executives and managers (70%):
- Receive and process a high volume of product orders from Sales team
- Consolidate sales team’s daily activities and report to Board of Directors
- Produce quotation and list of products for projects upon request
- Process invoices for all product orders
- Validate contract’s details (date, terms and conditions, unit prices, etc..) to ensure everything is accurate and up-to-date
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to arrange deliveries of goods in a timely manner
- Compose monthly, quarterly, annual sales performance reports and other ad-hoc reports upon request
- Verify orders, including customers’ personal information and payment details
- Contacting customers by phone or email to answer queries and obtain missing information
- Receive feedback from customers then communicate with relevant internal departments to improve
2. Company Salesforce system fulfilment (30%):
- Receive training from company HQ on handling the CRM system
- Learn the functionalities of the company Salesforce system and apply that into relating tasks and assignments
- Fill in the details of all projects and update their statuses accordingly on a frequent basis and in a timely manner
- Attend meetings relating to CRM system and represent company Vietnam to give relevant feedback to company HQ
- Clean up data and compile critical reports to upload to the company Salesforce system
- Carry out ad-hoc tasks relating to the company Salesforce system
- Collect details about the projects uploaded on company Salesforce from salespeople and provide upon company’s request
REQUIREMENTS:
- Graduate from university or college as a minimum
- Min. 1 years working experience with documents, project coordination, administrative tasks, etc…
- Advanced computer proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook
- Analytical Thinking, Planning and Organizational skill, resilience
- Interpersonal Sensitivity, Team Building & Motivation
- Problem-solving skill, number-driven and result-oriented
- Working experience in the fitness industry is an advantage
- Advanced command of English in both writing and speaking
- Advanced knowledge of administrative recordkeeping
- Familiarity with sales reports and sales records
- Excellent written and verbal communication skills
- Experience using CRM or Salesforce software is a plus