Seller Operation Lead (E-Commerce)

The next generation social ecommerce & live streaming platform including social things

What you will do

  • Coordinate the implementation of new operational processes related to ongoing projects
  • Implement new and manage ongoing processes of gathering sellers’ sentiment and pain points
  • Work with various departments as well as directly with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Conduct analysis on root causes and identify operation problem of sellers struggling to comply with Olmo Wellness’s quality standards
  • Implement solutions to solve identified problems across all sellers’ touch points with Olmo Wellness
  • Design and manage education strategies across multiple seller channels to drive seller behavior, increase new features adoption for sellers and ensure their engagement and use of best practices

Requirements:

  • Bachelor’s degree in finance, economics or/and business administration
  • 3+ years industry experience in operations management, consulting, and/or strategy
  • Able to plan end-to-end execution of initiatives, and see through the implementation of the initiative
  • Data-driven and highly proficient in developing and utilizing reporting to drive decision-making
  • Strong business acumen and ability to generate insights independently
  • Strong problem-solving skills – able to break down problems, draw insights from complex data and design practical and scalable solutions
  • Strong curiosity to understand the “whys” and “hows” and to develop the “so-what” that will shape policies, initiatives and features
  • Self-motivated with a “can-do attitude”; proactive in finding better ways to get things done, and exhibits strong ownership of work. Our culture is fast-paced and impact-focused
  • Proficiency in MS Excel and MS PowerPoint

What you can gain

  • Working from Monday to Friday
  • Computers provided by the company
  • 12 days annual leave and birthday leave with bonus
  • Menstruation leaves once every month for every female employee
  • Bonuses every public holiday
  • Special internal programs.
  • Monthly trainings and happy-hour sessions every Friday
  • Annual team building trips
Credit Monitoring & Recovery Team Lead

Our client is looking for a qualified Credit Monitoring & Recovery Team Lead performing day-to-day operational management activities in order to provide to internal stakeholders with critical support and ensure all borrowers meet the disciplines as well as remain a healthy portfolio for Vietnam.

What you will do:

  • Liaison with each of credit, sales, legal, Ops team to certify that all Borrower conditions subsequent (CS) have been met post to disbursement
  • Be the Company’s initial contact point with Borrowers to resolve loans past due (from DPD+7)
  • Follow the internal portfolio system, payment schedule to make the action plan for an efficient recovery.
  • Plan for the team or personally site visit borrower periodically or unexpectedly.
  • Attempts to implement various solutions to recover unsecured loans and mortgages
  • Work with collection agencies, law officers, real estate exchange… to resolve material situations.
  • Coordinate with other related teams/stakeholders to standardize and improve systems, procedures and templates to ensure the most effective work flow
  • Other tasks assigned by line manager
  • Monitor portfolio, make related reports to support line manager, country director in management activity.

Requirements

  • A minimum of 4 years’ experience in banking, lawyer or related fields
  • Background in Banking, Finance Companies, AMC at Collection Management, Recovery, Asset Management and Liquidation is a plus
  • In-depth knowledge of financial operations, collection, properties liquidation.
  • A team player with high level of dedication
  • Strong at English writing & reading (speaking basic)
  • Analytical and detail oriented
  • Flexibility to support other teams when required
  • Ability to work in a multicultural team, high pressure and outside of business hours when necessary
  • Advanced Microsoft Office skills, especially Excel and Word

Benefits

  • Time off -We offer flexible paid vacations as well as many other observed holidays by country.
  • A day off for special days like birthdays and work anniversaries.
  • Flexible Working – We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone’s working style and personal life.
  • Medical Benefits – We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
  • Mental Health and Wellness – We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
  • Tech Support – We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Location: HCMC

Seller Acquisition (E-Commerce)

The next generation social ecommerce & live streaming platform including social things

What you will do

  • Responsible for lead generation & acquisition of high-value sellers to join and start selling on Olmo Wellness.
  • Identify new avenues for seller acquisition to grow the platform
  • Ideate, execute, & track new initiatives to acquire new sellers for Olmo Wellness
  • Manage various stakeholders, both internal and external, and act as a liaison for new sellers
  • Consistently meet target KPIs, generate and analyze data, create presentations and updates
  • Responsible for managing relationships with sellers after acquisition including supporting the onboarding process for these sellers
  • Provide market insights from the seller perspective, including understanding products, sellers, market & competitor dynamics

Requirements:

  • At least a Bachelor’s degree from a reputable institution
  • At least 1 to 3 years of sales/business development/leads generation experience
  • Data-savvy; able to present & explain insights to stakeholders
  • Strong problem solving, presentation & communication skills
  • Resourceful, adaptable, and teachable
  • Driven, resourceful and independent
  • Experience in acquiring merchants is an advantage

What you can gain

  • Working from Monday to Friday
  • Computers provided by the company
  • 12 days annual leave and birthday leave with bonus
  • Menstruation leave once every month for every female employee
  • Bonuses every public holiday
  • Special internal programs.
  • Monthly trainings and happy-hour sessions every Friday
  • Annual team building trips
Marketing Executive

Our Client is operating in Vietnam, Singapore and soon in Thailand, Indonesia.
They are building the next generation social ecommerce & live streaming platform including social things.
Ingestion, processing, and delivery, to provide the best shopping experience by live streaming for our users around the world (Asia).
By joining us, you will have the opportunity to not only tackle the challenges of large-scale distributed system across multi regions which generates huge amount of data from users, but also the unique challenges from live streaming to provide low latency and high-quality videos for different types of network connectivity even when the live event can go viral anytime to generate huge amount of traffic.

Read more

Head of Marketing

Based in the office in Vietnam and reporting into the General Manager, the key focus of this role is to plan, execute and implement strategy and initiatives for all areas of marketing and for the brands operating in the specified region.

Job Purpose: Resourceful, dynamic, self-starter to drive the marketing function from end-to-end, acquisition to retention, online to offline.

RESPONSIBILITIES

Brand and Marketing Strategy

  • Build a brand focused marketing strategy, integrating both online and offline channels, traditional and digital/mobile marketing techniques.
  • Optimize on the company’s (Group’s) systems, platforms and resources to drive the overall Group marketing strategy.
  • Brand Consistency – To ensure brand compliance and consistency across touch-points, channels and venues

Manage and Execute Plans

  • Digital marketing and digital channel focused – drive and enhance the digital guest experience online, offline, and online again.
  • Media budgeting & planning, national and venue-based
  • Database Acquisition campaigns
  • CRM initiatives
  • Driving App downloads and transactions (in app, parties)
  • Social media marketing
  • Online and offline advertising
  • Mobile app engagement campaigns
  • Tracking, analysis and reports on each campaign and ROI

Tactical Marketing

  • React to and take advantage of market changes and execute activities to drive key business objectives
  • Database Acquisition campaigns

Media and Public relations

  • Be the first point of contact for media enquiries and media relations
  • Draft press releases for approval
  • Send out to relevant media and monitor exposure

Social Media

  • Lead and run an outstanding social media strategy
  • Work with agencies, identify influences, negotiate deals to benefit the business
  • Monitor and analyse to optimize this channel for awareness, acquisition and engagement

Partnerships and 3rd Party IPs

  • Lead in the exploration and incorporation of partnerships or 3rd party IP into marketing plan
  • Optimize such collaborations to drive business objectives

Content Management

  • Ensure all guest-facing content is quality controlled

Lead the Team

  • Build and lead a strong marketing team to support business objectives and execute marketing initiatives
  • Work closely with Group marketing team members to better support the country’s marketing initiatives.
  • Support of the Operations team with activation and collaterals as needed

REQUIREMENTS

  • Must be Digital Marketing led but a multi-channel practitioner.
  • Must be passionate about the guest journey.
  • Must be driven to deliver best of class service quality and guest experience to create memorable moments for our guests, on all platforms, through all channels.
  • Must believe in partnering with internal and external teams to reach our targets.
  • Must be able to obtain and manage strategic partnerships and alliances.
  • Must have an independent and entrepreneurial spirit to champion business priorities and company objectives
  • Must have relevant experience in various aspects of marketing, including media relations
  • Must have good organization and communication skills
  • Must have the ability to multi-task and juggle various projects at one time
  • Experience in retail operations is a plus

KPIs

  • Overall revenue and EBITDA targets
  • Campaign targets and ROI
  • Digital – growth of database, members acquisition & database engagement
  • New guests, Repeat guests and Retention of guests
  • Dwell time of guests in venues
  • Driving Average Spend
  • Reviews, online reputation management targets

Contact: [email protected]

Phone: 0975 458 918

INVEST TALENT JSC

130 Nguyen Cong Tru Street, W Nguyen Thai Binh, Dist 1, HCMc

Tax No.: 0317047046

[email protected]

+84 866 047 046

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